At TakGaming, we understand that circumstances may arise where you need to cancel your purchase. We aim to provide clear guidelines regarding cancellations to ensure a smooth process for our customers. Please review the following cancellation policy:

  1. Cancellation Window:
    • Customers may request a cancellation of their purchase within 24 hours of placing the order. Requests made after this time frame may not be accommodated, based on the specific circumstances of each request. 
  2. Eligibility for Cancellation:
    • Orders eligible for cancellation are those that have not yet been fulfilled, i.e., the digital code has not been delivered or redeemed.
  3. Cancellation Process:
    • To request a cancellation, customers must contact our customer support team via email at info@takgaming.com within the designated cancellation window.
    • The cancellation request must include the order number and reason for cancellation.
  4. Refund Policy:
    • Refunds for cancelled orders will be issued in accordance with our Payments and Refunds policy.
    • Customers will receive a full refund for cancelled orders if the cancellation request is made within the specified time frame and the order has not been fulfilled.
    • Refunds will be processed using the original payment method used for the purchase.
    • Please allow up to [insert timeframe] for the refund to reflect in your account, depending on your financial institution.
  5. Exceptions:
    • Orders that have already been fulfilled, i.e., digital codes delivered or redeemed, are not eligible for cancellation or refund.
    • Refunds will not be issued for orders where the digital code has been redeemed or used.
  6. Contact Information:
    • For any questions or assistance regarding cancellations, customers can reach out to our customer support team via email at info@takgaming.com or by phone at [insert phone number].
  7. Policy Updates:
    • TakGaming reserves the right to update, modify, or change this cancellation policy at any time without prior notice. We reserve the right not to communicate our Policy Updates with our clients. Clients must consult our website for any Policy Updates, before making any purchases. 

By making a purchase on TakGaming’s website, you acknowledge and agree to abide by the terms outlined in this cancellation policy, as well as our General Terms and Conditions. If you have any concerns or require further clarification, please do not hesitate to contact us.

Contact Us

If you have any questions you can contact us:

By email: info@takgaming.com

By visiting this page on our website: http://takgaming.com/contact/